Before contacting them, items GetHuman-buttermo may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-buttermo's own words
i had my account details changed, including my password, steam mobile authinticator, family viewing, and it removing my phone number. the ip this was done at is ***.***.***.***, which is known for hacking into accounts.
GetHuman-buttermo did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-buttermo fixed the problem
We are waiting for GetHuman-buttermo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.