Before contacting them, items GetHuman-pantegan may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-pantegan's own words
My Steam Account got hacked a long time ago, contacted many times the steam support team, but they always ask for "CD Key that was used to create this Steam account", they don't clarify, they don't lock my account, and whoever is using it is still trying to change the password.**I regularly receive emails on my private address, but I cant do anything about it since the system is basically a no-way-out loop.
GetHuman-pantegan did not yet indicate what Steam Software should do to make this right.
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