I have a Steam Account. I believe the Account name is DJPrimeSTL. However, I have att...

GetHuman1496401's customer service issue with Steam Software from November 2018

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The issue in GetHuman1496401's own words
log in ... I have a Steam Account. I believe the Account name is DJPrimeSTL. However, I have attempted multiple times to sign in, including changing the password, and cannot get connected. After the password is changed, I still keep being told the account name or password are incorrect. I would like to be able to sign into this account rather than create a new one.
Is that a customer service number is offered up and then when you call it, it tells you support is not offered by phone, to go to the website as I've already done, and disconnects you. I have submitted requests to change my password three times. It was hard to find this page to find an alternative method of contacting Steam. All the website does is send you in circles with changing your password.
I want the site to recognize my account name and password so my son can friggin' download this GMod thing.
Because I haven't cussed anyone out about this yet. I don't have time for this level of foolishness.
Talking to Jesus about it. Right now, it seems to be the only way to get beyond this issue. SMDH
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Steam Software

Steam software
Customer service issue
Reported by GetHuman1496401
Nov 5th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3736 others
0 customers following this

Timeline

GetHuman1496401 started working on this issue
Nov 5th, 2018 12:54am