Before contacting them, items GetHuman-richeylo may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-richeylo's own words
I had an steam account set up under email *****@***.com and I after setting up my new pc today I was unable to login to my steam account of Lawdog****. Upon closer inspection, I found that my email *****@***.com has been changed on my steam account and I the Paypal account attached to the account is not the same. I also found that the account had been active *** days ago and it was banned from a game when I was not using the account. I believe someone has hacked my steam account. Can you please recover my account?
GetHuman-richeylo did not yet indicate what Steam Software should do to make this right.
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