Hey so my STEAM account has been hacked and the email*steam verification was changed, a...

GetHuman-mattrdic's customer service issue with Steam Software from July 2018

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mattrdic's own words
Hey so my STEAM account has been hacked and the email*steam verification was changed, and the password were changed in the blink of an eye. I no longer have any way to access my steam account and all excess has been denied. I can prove this is my account via my IP address. It says the current address is in Russia (RU) which is definitely not me. I can provide prove of where my purchases have come from and where I live. I'd like to have my account restored to me and my email. If you guys could get back to me that'd be great.
GetHuman-mattrdic did not yet indicate what Steam Software should do to make this right.
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Steam Software

Customer service issue
Reported by GetHuman-mattrdic
Jul 3rd, 2018 - a yr ago
I have an issue with Steam Software too
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Seen by 109 customers so far
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Timeline
GetHuman-mattrdic started working on this issue
Jul 3rd, 2018 5:15pm