Before contacting them, items GetHuman-lukewall may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-lukewall's own words
i live in britian and have bee sent this: We are sending this notice to ensure the privacy and security of your Steam account. If you authorized this change, no further action is necessary.**If you did not authorize this change made from the computer located at ***.***.***.*** (RU), then please change your Steam password, and consider changing your email password as well to ensure your account security.
GetHuman-lukewall did not yet indicate what Steam Software should do to make this right.
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How GetHuman-lukewall fixed the problem
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