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The issue in GetHuman2459565's own words
I came to visit a steak and shake location located on East Hillsborough and the net plaza I was greeted by one of your drive-thru employees she rudely told me that you guys were closed and I couldn't order anything and she tells me that her grill is down and just refused to take my order when all I wanted was something to drink this happened today March **th **** at *:** a.m. your business operating hours for ** hours a day but yet I got denied to order anything and was greeted very rudely.
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