Steak ‘n Shake, highway k and N. Ofallon MO. *********Showed up at **:** pm and no one...

GetHuman2035585's customer service issue with Steak and Shake from January 2019

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The issue in GetHuman2035585's own words
Steak ‘n Shake, highway k and N. Ofallon MO. *********Showed up at **:** pm and no one taking orders at the drive thru. Nobody at the window. Doors locked with all the lights on. An employee sitting in the dining room in uniform with another person wearing a hoodie. They saw me at the door. No explanation, no anything. Stuck around thinking maybe someone might show up, maybe they’d start taking orders or something. Watched as seven or eight cars pulled up, waited, then left. Maybe the grill cook or manager had an emergency? Maybe they just didn’t show up? Maybe the computers were down? No answer at the drive thru, no sign on the window*door.... Anything would suffice. This is just blatant “don’t give a ****’ery”...
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Steak and Shake

Customer service issue
Reported by GetHuman2035585
Jan 25th, 2019 - 3 mons ago
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Seen by 2 customers so far
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GetHuman2035585 started working on this issue
Jan 25th 6:01am