GetHuman5423528's Points Not Adding issue with Starbucks from November 2020

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Help with my Starbucks issue
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The issue in GetHuman5423528's own words
Get my points and gold status brought upto date ... Before the new app, I had enough points to continue my gold membership till February ****.*Therefore I should have been awarded *** new points. Instead I received ***.*This apparently now starts from September ****, meaning I lose *months gold membership.*Also since new app started, of my numerous visits, ** have been awarded nothing. *After spending £*.** on * occasions I was awarded the following****.*****.*****.***?????????????*Plus none of my points are showing towards my next gold renewal. **Hopefully you will deal quickly with this matter, as * emails and multiple tweets have resulted in no reply. *******@***.com *Card no.******************Mrs Joan Francis
I am a very regular customer
Giving me my full share of points and reinstate my gold membership to February ****
Been going most days for over a year and spent a lot of money
Umpteen emails and tweets
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Points Not Adding issue
Reported by GetHuman5423528
Nov 1st, 2020 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 304 others
0 customers following this


GetHuman5423528 started working on this issue
Nov 1st, 2020 7:59pm