Get my points and gold status brought upto date ... Before the new app, I had enough points to continue my gold membership till February ****.*Therefore I should have been awarded *** new points. Instead I received ***.*This apparently now starts from September ****, meaning I lose *months gold membership.*Also since new app started, of my numerous visits, ** have been awarded nothing. *After spending £*.** on * occasions I was awarded the following****.*****.*****.***?????????????*Plus none of my points are showing towards my next gold renewal. **Hopefully you will deal quickly with this matter, as * emails and multiple tweets have resulted in no reply. *******@***.com *Card no.******************Mrs Joan Francis
I am a very regular customer
Giving me my full share of points and reinstate my gold membership to February ****
Been going most days for over a year and spent a lot of money
Umpteen emails and tweets