I used a credit card for a gift card that I have with the card number...

GetHuman2802494's Complaint issue with Starbucks from April 2019

Help with my Starbucks issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2802494's own words
I used a credit card for a gift card that I have with the card number **************** then the security number ********. Also when I went to reload this card and checked make this my default card. The money never went on this card and it didn't change to the default card either. I don't have any cards ending in ****. How do I get that money on the number shown above. Please help *Thank you

GetHuman2802494 did not yet indicate what Starbucks should do to make this right.

How GetHuman2802494 fixed the problem
I did report the card that i didnt't have as lost or stolen and i was supposed to get a replacement card too. I looked at all of my gift cards and none of them had the last * digits of the card. i had put money on that card and I am supposed to get a replacement gift card for $**.** and I have not receive that yet, How long does something like that take? I am a huge fan of the starbucks frappuccinos and some of the sweets too. Please let me know by any email *****@***.com. *****@***.com or *****@***.com. I've used all of them so either one is fine. Thank you again for checking back in. have a good evening!*Shannon Fogarty
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Complaint issue
Reported by GetHuman2802494
Apr 24th, 2019 - 2 years ago
GetHuman2802494 shared how to fix
Seen by 5 customers so far
Similar issue to 1230 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account


GetHuman2802494 started working on this issue
Apr 24th, 2019 4:01pm
GetHuman2802494 confirmed the issue is fixed. Hooray!
Apr 28th, 2019 3:00am

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