I used a credit card for a gift card that I have with the card number...

GetHuman2802494's Complaint issue with Starbucks from April 2019

Help with my Starbucks issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2802494's own words
I used a credit card for a gift card that I have with the card number **************** then the security number ********. Also when I went to reload this card and checked make this my default card. The money never went on this card and it didn't change to the default card either. I don't have any cards ending in ****. How do I get that money on the number shown above. Please help *Thank you

GetHuman2802494 did not yet indicate what Starbucks should do to make this right.

How GetHuman2802494 fixed the problem
I did report the card that i didnt't have as lost or stolen and i was supposed to get a replacement card too. I looked at all of my gift cards and none of them had the last * digits of the card. i had put money on that card and I am supposed to get a replacement gift card for $**.** and I have not receive that yet, How long does something like that take? I am a huge fan of the starbucks frappuccinos and some of the sweets too. Please let me know by any email *****@***.com. *****@***.com or *****@***.com. I've used all of them so either one is fine. Thank you again for checking back in. have a good evening!*Shannon Fogarty
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Starbucks

Complaint issue
Reported by GetHuman2802494
Apr 24th, 2019 - 2 years ago
Fixed
GetHuman2802494 shared how to fix
Seen by 5 customers so far
Similar issue to 1230 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account

Timeline

GetHuman2802494 started working on this issue
Apr 24th, 2019 4:01pm
GetHuman2802494 confirmed the issue is fixed. Hooray!
Apr 28th, 2019 3:00am

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