An issue with the card I use to add monies to my Starbuck card. Talked with a rep (she...

GetHuman1320771's customer service issue with Starbucks from October 2018

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The issue in GetHuman1320771's own words
An issue with the card I use to add monies to my Starbuck card. Talked with a rep (she was wonderful). She did, however say she was adding, as I requested, $***.** to my card. It showed on my credit card statement, but not on the balance. The balance on my card still shows $***.** less (?)*She said wait a bit* I did... still shows $***.** less. When the issue happened, we thought my Starbucks account had been hacked AGAIN. When all was resolved, I expected to see my balance $***.**, more-it was approved by my credit card company*added to my credit card-but-still does not show on my SB card balance. Why?*Thanks, *Ms. Esther*Card *: ****************
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Starbucks

Customer service issue
Reported by GetHuman1320771
Oct 11th, 2018 - a mon ago
I have an issue with Starbucks too
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Seen by 2 customers so far
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Timeline
GetHuman1320771 started working on this issue
Oct 11th 6:50pm