Before contacting them, items GetHuman1586037 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1586037's own words
Hi,*I've been sent a letter on *th February to say if i recontract now, i'll get to enjoy **% off my monthly subscription for Frank Cardmembers. Eversince, i've been paying with my Frank Card but have not receive the **% discount. Please advise. I've called but no one has called back to give me an answer. It's been * months of overcharging.
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