Hi,*I've been sent a letter on *th February to say if i recontract now, i'll get to enj...

GetHuman1586037's customer service issue with StarHub from November 2018

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The issue in GetHuman1586037's own words
Hi,*I've been sent a letter on *th February to say if i recontract now, i'll get to enjoy **% off my monthly subscription for Frank Cardmembers. Eversince, i've been paying with my Frank Card but have not receive the **% discount. Please advise. I've called but no one has called back to give me an answer. It's been * months of overcharging.
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StarHub

Customer service issue
Reported by GetHuman1586037
Nov 19th, 2018 - a mon ago
I have an issue with StarHub too
Not resolved
Seen by 2 customers so far
Similar issue to 184 others
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Timeline
GetHuman1586037 started working on this issue
Nov 19th 10:00am