Hi I would like to see if I could has a solid state harddrive installed (at cost differ...

GetHuman-fenwick's customer service issue with SquareTrade from April 2018

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The issue and preferred resolution, in GetHuman-fenwick's own words:
Hi I would like to see if I could has a solid state harddrive installed (at cost difference) from the factory one you will be installing.*Tks.*Claim nr: *************Phone nr: ***-***-****
I trust that SquareTrade will make this right and come up with a resolution that is fair.
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SquareTrade

Customer service issue
Reported by GetHuman-fenwick
Apr 25th, 2018 - 3 mons ago
I have an issue with SquareTrade too
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Seen by 2 customers so far
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Items needed
Where did you purchase your policy
Order number for your policy
Billing address on the account
Where did you purchase the item your claiming warranty on
Details of how you damaged the item
Timeline
GetHuman-fenwick started working on this issue
Apr 25th 7:10pm