How long does it take to get a repair or replacement through SquareTrade?
The time it takes to get a repair or replacement through SquareTrade varies depending on the type of device and the specific circumstances. In most cases, SquareTrade aims to have repairs completed within five business days after receiving the device. For replacements, they strive to send a replacement device within two business days of approving the claim. However, certain factors like shipping delays or availability of parts may slightly affect these timeframes. SquareTrade offers expedited shipping options for added convenience. Customers can track their repair or replacement status online through the SquareTrade account dashboard. Overall, SquareTrade aims to provide a prompt and efficient service to ensure customers receive their repaired or replaced devices as quickly as possible.
Answered Nov 1, 2023
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