My name is emmett hendrix i went to wallmart last year to get a phone card for time and...

GetHuman-emmetthe's customer service issue with Sprint from March 2021

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The issue in GetHuman-emmetthe's own words
My name is emmett hendrix i went to wallmart last year to get a phone card for time and data the guy working in that department talked me in to trying sprint little did i know i would be paying three times what i was paying before so i wondered after some time why am i still getting high phone bills he had singed me up on a three year contract with insurance to boot and months of asking i get my bill down to ** dollors a month so i go in to sprint t-mobile to pay my bill and the guy serving me told me ** ** cents i asked him about the upgraded phone they were giving and he said well i would have come back in four hours then he turned and ask someone that was working there are we still having social distancing he said yes so he looked at me and told me take my hand off the counter i had my wallet laying there my hand s where on there for that *They have no sneeze grard up for costumes when paying phone bills. everyone else has in the state and then he going say something about my hands being on my side of the counter to pay my bill i had my mask on isnt it there dudy to provide a sheid to protect costumes i was treated very poorly and my feelings where hurt i felt as i was a employee every time ive been there to pay my bill i been treated poorly im on ssi all i been trying to do is pay my bills when there due but im ready to give it up because i cant get the help i need ive been getting treated like im no body but another face what do you suggest the man that served me was joey r was all it had on the payment credit the sprint store is in douglasville ga **** chapel hill rd. Dol * i want out of this high phone bill and contract i been putting up with this because * my phone number * my credit or i would have just quit using this service

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Sprint

Customer service issue
Reported by GetHuman-emmetthe
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1795 others
0 customers following this

Timeline

GetHuman-emmetthe started working on this issue
Mar 21st 2:59am

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