I contacted the Fayetteville Ga store (store****) to find out if they repaired phones a...

GetHuman-sirishde's customer service issue with Sprint Corporate Care from November 2018

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The issue in GetHuman-sirishde's own words
I contacted the Fayetteville Ga store (store****) to find out if they repaired phones at that location. When the call was answered by "Eboney" I asked the question and she quickly blurted out something*and I was quickly placed back on hold. When she returned to the phone and with my not knowing what her intial response was, I asked the question again. She rudely and abruptly responed " I SAID YES!" I asked for a manager and was surprisingly told that she was the manager. I asked about making an appointment and was told I would need to go online to do so. I knew it was a lie because my son has broken several screens and had them repaired without making an appointment online . I could not believe Sprint or any other organization would employee someone as a manager with such a lack of customer service skills. I am sure someone at that location would be better qualified to deal with the customers than"EBONEY"

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-sirishde
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1310 others
0 customers following this
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Timeline

GetHuman-sirishde started working on this issue
Nov 9th, 2018 9:26pm

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