Arzona Lee, phone ****-***-**** Arlington Tx *****. I have been a customer since **** a...

GetHuman1513422's customer service issue with Sprint Corporate Care from November 2018

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The issue in GetHuman1513422's own words
Arzona Lee, phone ****-***-**** Arlington Tx *****. I have been a customer since **** and now have * lines and enroll in auto pay. My complaint is about rude and I knowledgeable training. I tried to order **xr phone by upgrading. This is the leasing plan I am enrolled in. I went to the sprint mobile store in Arlington Tx, merchant row, in highlands. I brought my accessories there and my phone lock due lost*stolen. Since it would release the lock I went home. I had my phone to give them so it couldn’t be lost.* Then by their referral I went to **** so. Cooper mobile , arlington Tx to buy the *** megabytes cause the other store were out of stock.* Well, this store stock of yellow that I want now is out of stock. Please my phone is still loc after ** hours. Home again I went. Thus all started November *. Saturday I went to Fort Worth Apple Store in Village. They had everything in stock. Well phone still lock and unable order. November * order by phone and sales man never call back from Sprint. Today, November *, I talk to Steven in sales and he switch me to a women. She refused to Oder coral color I changed to and in stock. Wanted credit card $*.** refundable *I said I have no credit card. I am enrolled in autopay. After two hours and all of these steps were void and no phone.* Can you believe this story. Well it’s true.*I pass all Security steps. I d. And she was not train. She cancel the yellow phone. All identifying information on previous order. Plus I gave her inf. Well, I am up set no phone. ***-***-**** *****@***.com. * One week and no up grade.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman1513422
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1278 others
0 customers following this

Timeline

GetHuman1513422 started working on this issue
Nov 7th, 2018 12:08am

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