I have been a Sprint customer since ****. I looked on line to see what I qualified for...

GetHuman-reneeabr's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman-reneeabr's own words
I have been a Sprint customer since ****. I looked on line to see what I qualified for to do an upgrade. It said I could get an iPhone * for $**.** a month. I went into a corporate store to get my phone. They would not honor the $**.**. They said it would be $**.** a month. They told me to call customer service and they would adjust it. I called and I have been told I need to return the phone I purchased in the store and order one on line. *Then take that one to the store to activate. This is terrible customer service!! Every single time I do something different with Sprint I get treated poorly. I want the $**.** advertised monthly rate. Given my time with Sprint this should not even be a debate. It should be a given.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-reneeabr
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 496 others
0 customers following this
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Timeline

GetHuman-reneeabr started working on this issue
Jul 10th, 2018 6:17pm
GetHuman-reneeabr indicated the issue is not fixed yet.
Jul 10th, 2018 7:20pm