My name is chantel ford*I have had sprint since March and since day * I have had a Prob...

GetHuman-msford's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman-msford's own words
My name is chantel ford*I have had sprint since March and since day * I have had a Problem with my phones and services I received a Replacement device due to not keeping a single nor being able to hear on my original phone.. I paid my Bill with a check my employer gave me and he said the check wasn't authorized so my phone was suspended due to going over spending limit.. so I spoke with a .. Representative and she put in a complaints dispute for me because I had just paid $*** the day before and somehow it was rejected or taken out of the system from what I was told then I called again because my phone went off the very next day in the middle of being on the roads nowhere where their phones no GPSI drive with my phone's I travel with my phones and I work with my phone My service was reconnected and within ** minutes it was turned off again then I calls and I will so I needed to make another payment so I paid again and right after we got off the phone my phone was back off I was assured that my phones will not continue to be turned off and I'm steady having this same issue for the last * days every day for the last * days my phone has been turned off at least * to * times I am really agitated at the customer service that I have received some was OK and some was terrible I have not received my $*** Visa gift cards for switching over to Sprint porting my numbers I also work for over and live and these were the promotions that you guys were offering and no one seems to know what's going on with that. I would appreciate if someone is able to give me a call back or an email to resolve this issue I can be reached at ********** or *****@***.com **** *And if this issue can't be resolved then I think I may have to go a stepfather thank you

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-msford
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 494 others
0 customers following this

Timeline

GetHuman-msford started working on this issue
Jul 10th, 2018 5:13pm

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