I am no longer a Sprint customer. I was for almost **-yrs.*acct...

GetHuman-ednacore's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman-ednacore's own words
I am no longer a Sprint customer. I was for almost **-yrs.*acct * ********* * ***-***-*****Back April or May my iphone * began not working properly. Very bad for my business. My business depends on my cell phone **-*. Went to the Sprint store where i purchased the phone, about a year ago, asking for help. They reset the phone & dismissed me. Spent many subsequent hours there while they put my phone on a diagnostic machine. Was told there was nothing wrong. My clients could not hear me, "too much static". Kept having to go to a land line to return calls. Was told to upgrade to a **. No improvement. Finally was forced to switch providers to get a phone that worked.*A refund & an apology would have been nice. Instead Sprint continues to send me bills! Latest bill is $***.**! Have called several times but nobody has any authority to help. Keep being told a supervisor will call me . NEVER has anyone called.*Please tell me who to contact for help.*Thank You-Edna Core
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-ednacore
Jul 3rd, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
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GetHuman-ednacore started working on this issue
Jul 3rd, 2018 1:09am
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Jul 3rd, 2018 1:11am
GetHuman-ednacore indicated the issue is not fixed yet.
Jul 6th, 2018 3:14am
GetHuman-ednacore indicated the issue is not fixed yet.
Jul 6th, 2018 3:17am