Purchased * iPhones in June **** and was welcomed to join Sprint for the best deals and...

GetHuman-hzigler's customer service issue with Sprint Corporate Care from June 2018

9 views | 355 similar | 0 following
Help with my Sprint Corporate Care issue
Next: our robot will wait on hold for GetHuman-hzigler to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone to call Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-hzigler's own words
Purchased * iPhones in June **** and was welcomed to join Sprint for the best deals and called June **? To upgrade to iPhone *! To my surprise that the rate I was quoted was only a one year deal and July my bill was to go up regardless without the request of and upgrade. The support person could only apologize and say some store representative with fudge the truth for a sale and said sorry and the promotion ends and she couldn’t manually change it. I asked what type of corporation allows a computer to dictate its policy without an override to be in place to accommodate a customer when in fact a human error took place. I am requesting a telephone number of a person of authority who help resolve my matter I have her name referencing number and time of call. She was very polite and I just feel this issue is out of expertise. ***-***-**** Heath Zigler

GetHuman-hzigler did not yet indicate what Sprint Corporate Care should do to make this right.

How GetHuman-hzigler fixed the problem

We are waiting for GetHuman-hzigler to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hzigler fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman-hzigler
Jun 14th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 355 others
0 customers following this
Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email

Timeline

GetHuman-hzigler started working on this issue
Jun 14th, 2018 7:25pm
GetHuman-hzigler indicated the issue is not fixed yet.
Jun 14th, 2018 8:35pm
GetHuman-hzigler indicated the issue is not fixed yet.
Jun 15th, 2018 8:43pm
GetHuman-hzigler indicated the issue is not fixed yet.
Jun 16th, 2018 12:53pm
GetHuman-hzigler indicated the issue is not fixed yet.
Jun 17th, 2018 9:22pm
GetHuman-hzigler indicated the issue is not fixed yet.
Jun 18th, 2018 1:29pm