On the **th on may I told a supervisor that I couldn't pay the past due amount because...

GetHuman742638's customer service issue with Sprint Corporate Care from June 2018

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On the **th on may I told a supervisor that I couldn't pay the past due amount because I just started a new job and wouldn't have a full check until June *th. She took a $** payment from me and stated that she would notate the account and for me to call on June *st. So today I called as I was instructed spoke to a rep after being on hold for **min explained exactly what happened on the previous conversation and told her I don't get a full pay check until June *th but that I was willing to pay $** today until the *th when I could pay the $***. She said oh yeah well its nothing that I can do puts me on hold and switch me to another rep. Repeated myself again to the new rep who transferred me to the supervisor. I waited on hold for *hr and ** min to repeat this again to the supervisor. Supervisor acknowledges that I have been a customer since ****. Which is a very long time. So I explain everything to her and she states" oh well you need to make a $*** payment today or lose services ". So again I told her the same thing again but she starts cutting me off overpowering the conversation which is very rude. So after debating with her and her chastising me which is horrible. I stated again that I can only pay $** today and don't understand why I can't be accommodated to pay the rest on June *th when I get paid. Her solution was rudely oh well go to corporate and the call was https:**t.co*nyyot*Odff needless to say me services will be cut off tomorrow which is fine because at this point I am beyond sick of Sprint. I've dealt with the rudeness, I've dealt with agents stealing my card information and making purchases and still stuck with this company. So since I can't be helped I will take my **yrs of business to another company.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman742638
Jun 2nd, 2018 - 8 mons ago
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GetHuman742638 started working on this issue
Jun 2nd, 2018 4:16pm
GetHuman742638 indicated the issue is not fixed yet.
Jun 2nd, 2018 5:18pm
GetHuman742638 confirmed the issue is fixed. Hooray!
Jun 3rd, 2018 5:27pm