My MOTO e* I got through your company in April **** just stopped letting me use data*vo...

GetHuman-tedinger's customer service issue with Sprint Corporate Care from May 2018

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My MOTO e* I got through your company in April **** just stopped letting me use data*voice-call* and texteing. Customer care representative Ralph C. was very short with his words was no help at all and I find it frustrating because I pretty much wasted my breath. My phone is not the primary line on the plan. The bill is due and is going to be paid today and only my phone does this. Ralph told me it was because of the due bill but if that were the case all of the phones on the plan would be doing the same as mine. This is very unsatisfactory behavior from someone representing a big corporation like Sprint. Also it makes me angry that Sprint would let this happen to there faithfully paying customers. Also mine and my mother's phones have not worked correctly since we have gotten them. They always glitch and freeze and I'm tired of this headache. It's too much work. We are pretty much paying for an electronic that we can't use. You are pretty much just getting free money from my tax paying parents and we don't appreciate that. Give me an email back because something surely needs to be done about this situation...
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-tedinger
May 26th, 2018 - 8 mons ago
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May 26th, 2018 11:50am