I sent in unopened devices back and suppose to got my refund in ** to ** now there say...

GetHuman631797's customer service issue with Sprint Corporate Care from April 2018

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Help with my Sprint Corporate Care issue
Before contacting them, items GetHuman631797 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
GetHuman631797's next move: have a Sprint Corporate Care rep call.
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The issue and preferred resolution, in GetHuman631797's own words:
I sent in unopened devices back and suppose to got my refund in ** to ** now there saying they don't see anything about a refund
I trust that Sprint Corporate Care will make this right and come up with a resolution that is fair.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman631797
Apr 26th, 2018 - 3 mons ago
I have an issue with Sprint Corporate Care too
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Seen by 1 customer so far
Similar issue to 537 others
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Timeline
GetHuman631797 started working on this issue
Apr 26th 6:10pm