My name is Jennifer Banner. I used a Facebook account to start my account with you all...
GetHuman2191016's customer service issue with Spotify from February 2019
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The issue in GetHuman2191016's own words
My name is Jennifer Banner. I used a Facebook account to start my account with you all. I have emailed you on numerous occasions stating that I no longer have access to that account therefore I am no longer able to even use Spotify. I have had several charges to my checking account resulting in numerous overdraft fees charges to my account despite the fact that I have been unable to use Spotify. If you would look at my account you can confirm that I have been locked out of Spotify for months. PLEASE stop charging my account. Please. I am a single mom on a very low fixed income. I cannot afford Spotify that I am not even able to use anymore or the overdraft charges that are accumulating due to the fact that you all have no human customer service or phone number. Please stop charging my account. This will be my last request before I take legal action towards you all. Thank you and have a blessed day.
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