I cannot find where to update my account payment info. I am with Fido. Fido says to con...

GetHuman2041210's customer service issue with Spotify from January 2019

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The issue in GetHuman2041210's own words
I cannot find where to update my account payment info. I am with Fido. Fido says to contact Spotify, Spotify says to contact Fido. When I click subscription on your site. Only explanation is to contact Fido. No where that I can see to add my credit card info for my premium account. I have u til Feb **th. Will you be updating my account to accept payment and I fill in the payment information before this date - and I assume I can use my debit card information and not a credit card - I would rather payment come directly from my account. Thanks.
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Spotify

Customer service issue
Reported by GetHuman2041210
Jan 25th, 2019 - 3 mons ago
I have an issue with Spotify too
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Seen by 11 customers so far
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Timeline
GetHuman2041210 started working on this issue
Jan 25th 11:43pm