yes my name is Kelly vanderwerff and I was trying to find a *-*** number to call and ta...

GetHuman1636236's customer service issue with Spotify from November 2018

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The issue in GetHuman1636236's own words
yes my name is Kelly vanderwerff and I was trying to find a *-*** number to call and talk to someone but apparently I can't find one. I am not sure who is using my credit card number to charge a Spotify account it certainly isn't me because I do not like Spotify in general. it is also listed on my credit card as a recurring charge which I have a serious problem with that being I tried to settle this last month and it should not have happened again. Now American Express is telling me that they can't cancel the charge until you give back the money and it hasn't even went through on today's banking date yet so I would like my money back now! if I do not hear from you within the next ** minutes about how I'm getting a refund and how this will never happen again I will go on Facebook with my **** Facebook followers and with Twitter and with Tumblr and every other social media angle that I have to take and tell everyone exactly what you doing do people who don't consider using your service. My phone number is ***-***-**** and my email is www. S t a r l o v e s m e t a l at gmail.com I will be waiting to hear from you
GetHuman1636236 did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman1636236
Nov 27th, 2018 - 9 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
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Timeline
GetHuman1636236 started working on this issue
Nov 27th, 2018 12:18pm
GetHuman1636236 indicated the issue is not fixed yet.
Nov 27th, 2018 12:19pm