yes my name is Kelly vanderwerff and I was trying to find a *-*** number to call and ta...

GetHuman1636236's customer service issue with Spotify from November 2018

19185 similar
0 following
Help with my Spotify issue
GetHuman1636236's next move: try the Spotify help center again.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636236 will want to follow the link below to head to their help center. We will check on GetHuman1636236 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1636236's own words
yes my name is Kelly vanderwerff and I was trying to find a *-*** number to call and talk to someone but apparently I can't find one. I am not sure who is using my credit card number to charge a Spotify account it certainly isn't me because I do not like Spotify in general. it is also listed on my credit card as a recurring charge which I have a serious problem with that being I tried to settle this last month and it should not have happened again. Now American Express is telling me that they can't cancel the charge until you give back the money and it hasn't even went through on today's banking date yet so I would like my money back now! if I do not hear from you within the next ** minutes about how I'm getting a refund and how this will never happen again I will go on Facebook with my **** Facebook followers and with Twitter and with Tumblr and every other social media angle that I have to take and tell everyone exactly what you doing do people who don't consider using your service. My phone number is ***-***-**** and my email is www. S t a r l o v e s m e t a l at I will be waiting to hear from you
GetHuman1636236 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1636236 fixed the problem
We are waiting for GetHuman1636236 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636236 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1636236
Nov 27th, 2018 - 9 mons ago
I have an issue with Spotify too
Seen by 2 customers so far
Similar issue to 19185 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman1636236 started working on this issue
Nov 27th, 2018 12:18pm
GetHuman1636236 indicated the issue is not fixed yet.
Nov 27th, 2018 12:19pm