I have a premium plan with Spotify my boyfriend and I were trying to do the student dis...

GetHuman1628674's customer service issue with Spotify from November 2018

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The issue in GetHuman1628674's own words
I have a premium plan with Spotify my boyfriend and I were trying to do the student discount so I canceled the premium account. We tried to get the *.** plan with Spotify and the the additional Hulu on it for the student discount we tried it multiple times because it gave us an error each time saying we had already got a promotion which neither did my boyfriend or I had received any promotions in the past year or so. I’ve been charged *.** ** times for something that we did not receive we did not put information ** times we just kept refreshing it and going back so therefore I never agreed to pay ** times *.**. I would like my money back of the ten charges Spotify charged me. **Thank you, **Marisol Romero
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Spotify

Customer service issue
Reported by GetHuman1628674
Nov 26th, 2018 - 10 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 19097 others
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Timeline
GetHuman1628674 started working on this issue
Nov 26th, 2018 5:03pm