Hi I got an email on September *th that my student premium was going to expire so I tri...

GetHuman1471045's customer service issue with Spotify from November 2018

3 views
 | 
17164 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman1471045's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1471045's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1471045 will want to follow the link below to head to their help center. We will check on GetHuman1471045 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1471045 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman1471045's own words
Hi I got an email on September *th that my student premium was going to expire so I tried to go inland update it but it would not let me. The helpful service guy that I talked to said that it would not let me renew until It was actually expired and it would send me an email when that happens and I won't get charged. Well I never got an email regarding it again, and although I got the one on September *th that I tried to address but could not, it just expired two days ago, or that is when it charged me the $** dollar and something. I immediately went into fix it and this time I could actually. I was wondering how I could be refunded the ** dollar something since I was given the wrong information and I dont want to have to pay the difference because of it. Thank you for your time. Please reach back to me. email : *****@***.com. That is also the email the account is associated with.
GetHuman1471045 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman1471045 fixed the problem
We are waiting for GetHuman1471045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman1471045 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman1471045
Nov 2nd, 2018 - a mon ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 17164 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1471045 started working on this issue
Nov 2nd 3:19pm