I was setting up google home with Spotify premium student My son hit log oout and I ca...

GetHuman-shave's customer service issue with Spotify from July 2018

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The issue in GetHuman-shave's own words
I was setting up google home with Spotify premium student My son hit log oout and I can’t sign back on with my phone app. It did linked to my google home but can’t recover on my phone. I have had to close the email connect and Facebook closed from original account. It was set up with email *****@***.com. It doesn’t look like I was able set up with new email *****@***.com. What can I do to link Spotify premium with our new home email *****@***.com so I can reset password and it get working again. I tried resetting several times and it seems to have set up a new account with icloud email. I don’t need a new account I just want to recover my premium Acct from the Verizon email with my Icloud email. HELP PLEASE!!
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Spotify

Customer service issue
Reported by GetHuman-shave
Jul 25th, 2018 - 10 mons ago
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Timeline
GetHuman-shave started working on this issue
Jul 25th, 2018 3:23pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 5:09pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 5:09pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 5:09pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 5:10pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 5:10pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 25th, 2018 6:10pm
GetHuman-shave indicated the issue is not fixed yet.
Jul 26th, 2018 5:40pm