So I signed up for premium over a year ago was getting it for a while. Then all of a su...

GetHuman896489's customer service issue with Spotify from July 2018

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The issue in GetHuman896489's own words
So I signed up for premium over a year ago was getting it for a while. Then all of a sudden I wasn’t. So I just delt with other. Thinking I wasn’t charged for it went into PayPal last month and my husband who still has and mine who doesn’t have been getting charged. I don’t remember when I thought lost it. I’m not resigning that account and getting charged * times. *********** is one that I been paying over a year and not getting it. I feel you should turn it on and give me free premium for a while. Also stop charging my PayPal account. After you email me I can give you my PayPal info. Which is email below. My phone number is (***)***-****. Please fix this so not charge twice a month for one active account when it should be * accounts. I can send pictures of my PayPal transactions for a few months to prove I have been charged. Just can’t do it here. Can’t attach pics. But when you email can and will there.. If I was getting it I would be fine. But I am paying to listen to commercial to get ** minutes of uninterrupted music time. Please get back to me soon.

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Customer service issue
Reported by GetHuman896489
Jul 19th, 2018 - 5 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 7802 others
0 customers following this
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GetHuman896489 started working on this issue
Jul 19th, 2018 2:16pm

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