I am having trouble logging in again.... It is telling me that me email is not associat...

GetHuman-dianeep's customer service issue with Spotify from July 2018

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The issue in GetHuman-dianeep's own words
I am having trouble logging in again.... It is telling me that me email is not associated with this account. the email should be *****@***.com Why does this keep happening? I need this resolved asap. I am a dance instructor and use spotify to teach all of my classes and I have an important class to teach tomorrow and now I can't access any of my music. This is the *nd time I am having the same issue. I emailed back in February and I was assured my email was updated. Clearly it was not because when I go to reset my account password I never receive an email on how to reset it**I also got an email in my spam saying my email was changed to *****@***.com **This is not me...and I got a notification that they signed up for the family account so this is becoming a money issue as well
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Spotify

Customer service issue
Reported by GetHuman-dianeep
Jul 2nd, 2018 - 10 mons ago
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GetHuman-dianeep started working on this issue
Jul 2nd, 2018 6:09pm