Unable to log into my account

GetHuman-tanjagra's customer service issue with Spotify from May 2018

9 views
 | 
230 similar
 | 
0 following
Help with my Spotify issue
GetHuman-tanjagra's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tanjagra will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tanjagra can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-tanjagra's own words
Listen to music ... I've been trying to login to my spotify account and it first states that my email is not recognized and when I try again it states the system is having technical difficulties. Then it goes back to my email is not on file. **I just returned from a long drive and was unable to listen to my music. It's been * days and I'm still unable to log in. When I try to reset my password, it states the system is having technical difficulties. **I would like this issue resolved immediately and would also like some form of compensation for not being able to use a service that I am paying for. Any assistance would be greatly appreciated.**Tanja Hawkins **** *** ****
GetHuman-tanjagra did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-tanjagra fixed the problem
We are waiting for GetHuman-tanjagra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tanjagra fixes it.
This email address isn't valid

Spotify

Spotify
Customer service issue
Reported by GetHuman-tanjagra
May 28th, 2018 - 2y ago
I have an issue with Spotify too
Fixed
Seen by 9 customers so far
Similar issue to 230 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-tanjagra started working on this issue
May 28th, 2018 5:18am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:18am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:20am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:20am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:22am