Unable to log into my account

GetHuman-tanjagra's customer service issue with Spotify from May 2018

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The issue in GetHuman-tanjagra's own words
Listen to music ... I've been trying to login to my spotify account and it first states that my email is not recognized and when I try again it states the system is having technical difficulties. Then it goes back to my email is not on file. **I just returned from a long drive and was unable to listen to my music. It's been * days and I'm still unable to log in. When I try to reset my password, it states the system is having technical difficulties. **I would like this issue resolved immediately and would also like some form of compensation for not being able to use a service that I am paying for. Any assistance would be greatly appreciated.**Tanja Hawkins **** *** ****

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Spotify

Spotify
Customer service issue
Reported by GetHuman-tanjagra
May 28th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 230 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman-tanjagra started working on this issue
May 28th, 2018 5:18am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:18am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:20am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:20am
GetHuman-tanjagra indicated the issue is not fixed yet.
May 28th, 2018 5:22am