I am trying to take advantage of the Hulu and Spotify bundle for ** cents for the first...

GetHuman-meganriv's customer service issue with Spotify from May 2018

198 similar
1 following
Help with my Spotify issue
First: share to improve GetHuman-meganriv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-meganriv's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-meganriv will want to follow the link below to head to their help center. We will check on GetHuman-meganriv later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-meganriv may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-meganriv's own words
I am trying to take advantage of the Hulu and Spotify bundle for ** cents for the first three months. I have a limited commercials spotify account and am eligible but when i try to change my billing for Hulu to spotify the customer service team stated I had to connect with Spotify to do so. The online instructions are pretty general and are dead ends for people who already have a hulu account. *They state *Sign up for Spotify Premium and Hulu here.*Either log in to an existing Spotify account, or choose SIGN UP to create one. ( when you try to press log in it takes you to a message that states ALREADY HAVE HULU? You’re still eligible for this offer if: You already have the Hulu Limited Commercials plan, You don’t have any Add-ons (e.g., HBO, Showtime)*You currently pay Hulu directly (and not through a third party)*Heads up: you’ll need to switch your billing to Spotify to activate the offer*Enter your payment details. which i tried doing to no avail, and there are no hyperlinks in this message. *Resuming the instructions *Once you’re successfully subscribed, select GO TO HULU. (this is only for new subs) *Allow Hulu to access your Spotify account.*Either log in to an existing Hulu account, or create a new one.*Note: If you already have Hulu Limited Commercials, you'll need to agree to switch your billing to Spotify. This last note is what the problem is there are no instructions on how to do this and when you search for instructions in the help bar it take you back to the original instruction page.
GetHuman-meganriv did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-meganriv fixed the problem
We are waiting for GetHuman-meganriv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-meganriv fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-meganriv
May 9th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 9 customers so far
Similar issue to 198 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman-meganriv started working on this issue
May 9th, 2018 4:10am