I am trying to take advantage of the Hulu and Spotify bundle for ** cents for the first...

GetHuman-meganriv's customer service issue with Spotify from May 2018

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The issue in GetHuman-meganriv's own words
I am trying to take advantage of the Hulu and Spotify bundle for ** cents for the first three months. I have a limited commercials spotify account and am eligible but when i try to change my billing for Hulu to spotify the customer service team stated I had to connect with Spotify to do so. The online instructions are pretty general and are dead ends for people who already have a hulu account. *They state *Sign up for Spotify Premium and Hulu here.*Either log in to an existing Spotify account, or choose SIGN UP to create one. ( when you try to press log in it takes you to a message that states ALREADY HAVE HULU? You’re still eligible for this offer if: You already have the Hulu Limited Commercials plan, You don’t have any Add-ons (e.g., HBO, Showtime)*You currently pay Hulu directly (and not through a third party)*Heads up: you’ll need to switch your billing to Spotify to activate the offer*Enter your payment details. which i tried doing to no avail, and there are no hyperlinks in this message. *Resuming the instructions *Once you’re successfully subscribed, select GO TO HULU. (this is only for new subs) *Allow Hulu to access your Spotify account.*Either log in to an existing Hulu account, or create a new one.*Note: If you already have Hulu Limited Commercials, you'll need to agree to switch your billing to Spotify. This last note is what the problem is there are no instructions on how to do this and when you search for instructions in the help bar it take you back to the original instruction page.
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Spotify

Customer service issue
Reported by GetHuman-meganriv
May 9th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 9 customers so far
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GetHuman-meganriv started working on this issue
May 9th, 2018 4:10am