I have had Spotify for over a year, and it's $***mo. Recently I signed up for a promoti...
GetHuman641936's customer service issue with Spotify from April 2018
12 views | 5948 similar | 0 following
Help with my Spotify issue
GetHuman641936's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman641936 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman641936 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman641936's own words
I have had Spotify for over a year, and it's $***mo. Recently I signed up for a promotion through spotify...Hulu for ** center for * mos. I accidentally signed up for spotify premium family at the same time, so I cancelled my premium family and reverted back to my original premium plan. However my Hulu promotion was for some reason inactivated when I did so. The customer service agents I chatted with told me to cancel all subscriptionset and re-sign up for regular premium plus hulu. I had already paid my $** for the service for this month, and when I re-signed up spotify charged me another $**. It's a pain in the assignment to get any assistance. The customer service reps don't have a phone number, and all they do is instruct you on how to resolve issues yourself by telling you to go to their website and blah blah blah. I'm so fed up with this company. Any company that charges a card should have a customer service number to resolve billing issues. I'm abut to cancel my spotify account because of this. It's just not worth the trouble.
GetHuman641936 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman641936 fixed the problem
We are waiting for GetHuman641936 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
GetHuman641936 indicated the issue is not fixed yet.
Apr 30th, 2018 3:17pm
Paying Your Telecom Too Much?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies