I saw that the student accounts only last a year but I was charged the $**.** for that...

GetHuman639688's Billing/Refund issue with Spotify from April 2018

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The issue in GetHuman639688's own words
I saw that the student accounts only last a year but I was charged the $**.** for that so I want my money back and to only be charged $*.** and so when I went to confirm I am a college student it told me they couldn’t find me in the system for the college which is funny because I have the emails and I’ve been attending since last summer. And I also have the letters showing I go there. I go to Mitchell Community College and my student email is *****@***.com I’m upset that there is no number to call because things could go a lot faster with a phone call. I want a refund for this months spotify charge and I want my account to show I am a student. If it doesn’t then I will cancel my account completely and go to Apple Music.
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Spotify

Billing/Refund issue
Reported by GetHuman639688
Apr 29th, 2018 - a yr ago
I have an issue with Spotify too
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Seen by 2 customers so far
Similar issue to 47377 others
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Timeline
GetHuman639688 started working on this issue
Apr 29th, 2018 4:16pm
GetHuman639688 shared this issue with others over email
Apr 29th, 2018 4:16pm