I saw that the student accounts only last a year but I was charged the $**.** for that...

GetHuman639688's Billing/Refund issue with Spotify from April 2018

2 views
 | 
13285 similar
 | 
0 following
Help with my Spotify issue
Before contacting them, items GetHuman639688 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman639688's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639688 will want to follow the link below to head to their help center. We will check on GetHuman639688 later to make sure it's all set or try to help escalate.
The issue in GetHuman639688's own words
I saw that the student accounts only last a year but I was charged the $**.** for that so I want my money back and to only be charged $*.** and so when I went to confirm I am a college student it told me they couldn’t find me in the system for the college which is funny because I have the emails and I’ve been attending since last summer. And I also have the letters showing I go there. I go to Mitchell Community College and my student email is *****@***.com I’m upset that there is no number to call because things could go a lot faster with a phone call. I want a refund for this months spotify charge and I want my account to show I am a student. If it doesn’t then I will cancel my account completely and go to Apple Music.
GetHuman639688 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman639688 fixed the problem
We are waiting for GetHuman639688 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman639688 fixes it.
This email address isn't valid

Spotify

Billing/Refund issue
Reported by GetHuman639688
Apr 29th, 2018 - 5 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 13285 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman639688 started working on this issue
Apr 29th 4:16pm
GetHuman639688 shared this issue with others over email
Apr 29th 4:16pm