I saw that the student accounts only last a year but I was charged the $**.** for that...

GetHuman639688's Billing/Refund issue with Spotify from April 2018

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Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639688 will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman639688 can let us know if they help or not.
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The issue in GetHuman639688's own words
I saw that the student accounts only last a year but I was charged the $**.** for that so I want my money back and to only be charged $*.** and so when I went to confirm I am a college student it told me they couldn’t find me in the system for the college which is funny because I have the emails and I’ve been attending since last summer. And I also have the letters showing I go there. I go to Mitchell Community College and my student email is *****@***.com I’m upset that there is no number to call because things could go a lot faster with a phone call. I want a refund for this months spotify charge and I want my account to show I am a student. If it doesn’t then I will cancel my account completely and go to Apple Music.

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Spotify

Billing/Refund issue
Reported by GetHuman639688
Apr 29th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6064 others
0 customers following this

Timeline

GetHuman639688 started working on this issue
Apr 29th, 2018 4:16pm
GetHuman639688 shared this issue with others over email
Apr 29th, 2018 4:16pm

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