When I got my bill and found that Spotify had once again overcharged me. I am being cha...

GetHuman-blakejan's Billing/Refund issue with Spotify from April 2018

14 views | 7681 similar | 0 following
Help with my Spotify issue
First: share to improve GetHuman-blakejan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-blakejan's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-blakejan will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-blakejan can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-blakejan may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-blakejan's own words
When I got my bill and found that Spotify had once again overcharged me. I am being charged for both the family plan a ****. And also a single account of $*.**. this is not the first time you people have done this. My husband contacted you and complained. Not only had he been overcharged. But it caused an overdraft in his banking account which resulted in a $** overdraft fee. For a total of $** that I was overcharged just that month. You did not correct the situation. And you did not refund my husband. this is the third month you people have overcharged us I want to be reimbursed$** for * months in a row or I am dropping Spotify as I am repulsed by the way you people do business. Please contact me at your earliest convenience please and thank you
I am sick of being overcharged by Spotify. Then given the runaround when I try to contact you by phone you people have overcharged us three months in a row$** each month. As each month resulted in a overdraft at my bank. Please contact me at your earliest convenience
I would like to be reimbursed for the three months that Spotify has overcharged my husband and I. I've been overcharged for the past * months at $** each month as each time at resulted in an overdraft fee at my bank. I have been told in the past by Spotify that I would be refunded. That was a lie. Not when was I not refunded. But the problem has not been corrected as I am continuously being overcharged buy Spotify three months now I have been overcharged$** each month I would like to be reimbursed by Spotify immediately please contact me at your earliest convenience.
How GetHuman-blakejan fixed the problem

We are waiting for GetHuman-blakejan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-blakejan fixes it.
This email address isn't valid


Billing/Refund issue
Reported by GetHuman-blakejan
Apr 6th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 7681 others
0 customers following this


GetHuman-blakejan started working on this issue
Apr 6th, 2018 2:40pm