Hello. My name is Michael Davis and I am trying to see why I haven't heard anything bac...

GetHuman1650355's customer service issue with Spirit from November 2018

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The issue in GetHuman1650355's own words
Hello. My name is Michael Davis and I am trying to see why I haven't heard anything back about my refund on a flight I wasn't able to take due to immediate death in the family in which funeral services where held on the weekend on Sept **th through the **nd. I sent in my documents ( death certificate and obituary . My confirmation code was G*R-**F. This my third time trying to get a response and it would be greatly appreciated for one. My fights were scheduled for Sept **th leaving Houston and departing from Los Angeles Sept **rd.
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Customer service issue
Reported by GetHuman1650355
Nov 29th, 2018 - 9 mons ago
I have an issue with Spirit too
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Seen by 5 customers so far
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Items needed
Name on booking
Booking reference
Email on booking
GetHuman1650355 started working on this issue
Nov 29th, 2018 1:30am