Recently on a flight from Orlando MCO to Hartford*Springfield Bradley Int. Airport, I w...

GetHuman-soenrill's customer service issue with Spirit from October 2018

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The issue in GetHuman-soenrill's own words
Recently on a flight from Orlando MCO to Hartford*Springfield Bradley Int. Airport, I was charge a $**.** dollar fee for a small hand bag. flight NK*** zone * seat * *E date of travel was September ** ****. name Confesor Torres. The bag had the exact measurements required. The pssangers seating next me on window side is a General Manager with British Airlines seat * *F his bag was twice the size and hardly fit on the overhead bin no charge also the passenger on *D was not charge and his bag was much larger than mine. Both passenger admit their bags were much bigger and did not pay, so they allow me to take photos to documents and hold as evidence for my claim to ask for reiburstment of funds. Their fist name are John *F and Roberto *D.

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Spirit

Customer service issue
Reported by GetHuman-soenrill
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 2039 others
0 customers following this
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Timeline

GetHuman-soenrill started working on this issue
Oct 23rd, 2018 7:56pm
GetHuman-soenrill indicated the issue is not fixed yet.
Oct 24th, 2018 2:35pm
GetHuman-soenrill indicated the issue is not fixed yet.
Oct 24th, 2018 2:36pm

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