Our flight was *** on Sept *,**** for two.Arne Eriksen and Charlotte Eriksen I am ju...

GetHuman-nclottie's customer service issue with Spirit from September 2018

7 views | 1657 similar | 0 following
Help with my Spirit issue
First: share to improve GetHuman-nclottie's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-nclottie to get a Spirit rep on the line!
Always use the GetHuman Phone to call Spirit. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-nclottie may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman-nclottie's own words
Our flight was *** on Sept *,**** for two.Arne Eriksen and Charlotte Eriksen I am just *confirming the fact we had * pcs of check luggage,that was paid for * checked and * paid carry on and I had a medicine bag and my husband a suit garment bag, these two were our personal on items. At Orlando they charged us an additional *$** for a garment bag that is all he had as a carry on, my Husband is ** he had no computer labtop or anything else this was his carry on. My daughter made the plans for our **th Anniversary and already paid Spirit $** for Bags. This was uncalled for his bag was a garment bag with a suit. The service there at Orlando was so rushed and my soninlaw put out another $** plus the $** already? This should never have been charged. We flew down to *Florida on Allegient Airline and when we left Greensboro they said this bag was a personal item and cost of nothing. The service was better in some ways then Spirit although your cabin was nicer, but we probably wont book your line in future. we were *very upset and confused to say the least. Also we were to have * wheelchairs outside to pick us up and had to get them inside, not a big deal on that, but overall its all about business. * We both feel a refund for this charge of $** is in order and hope to hear from you and have this resolved. Thankyou, Sincerely Charlotte Eriksen

GetHuman-nclottie did not yet indicate what Spirit should do to make this right.

How GetHuman-nclottie fixed the problem

We are waiting for GetHuman-nclottie to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spirit's attention and get better help faster. Tap below to get started.
Having Spirit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nclottie fixes it.
This email address isn't valid

Spirit

Customer service issue
Reported by GetHuman-nclottie
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1657 others
0 customers following this

Timeline

GetHuman-nclottie started working on this issue
Sep 18th, 2018 1:11pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies