Well let me begin by saying this is the first time we have ever flown spirit airlines...

GetHuman-mercyme's customer service issue with Spirit from August 2018

Help with my Spirit issue
The issue in GetHuman-mercyme's own words
Well let me begin by saying this is the first time we have ever flown spirit airlines. And I honestly don’t know if we will ever fly again with spirit. Because we were supposed to leave out of the Tampa airport on August ** at *:** PM and ended up not leaving until the next day August ** Wednesday at *:** AM. Because of the delay we stayed at the airport Marriott so that we could at least get a couple of hours of sleep before having to be back at the counter for spirit at * am. We were told on August **th because of the delay by a spirit counter manager that if we had to stay in a motel because of the delay we should keep a receipt for spirit so we could be refunded the amount that we paid for the hotel. We are requesting refund for the hotel and also we need a free flight because of all the inconvenience that my family had to endure because of the poor communication and unprofessionalism through spirit airlines. Please respond in an efficient manner. **Sincerely,**Carrie Ertel
GetHuman-mercyme did not yet indicate what Spirit should do to make this right.
I have an issue with Spirit too
How GetHuman-mercyme fixed the problem
We are waiting for GetHuman-mercyme to fix the problem and share the solution with the rest of us customers.
Please help with my Spirit issue
Do you have a customer issue as well?
We can help you get Spirit's attention and get better help faster. Tap below to get started.
Having Spirit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spirit email you?
This email address isn't valid

Spirit

Customer service issue
Reported by GetHuman-mercyme
Aug 21st, 2018 - 3 mons ago
I have an issue with Spirit too
Fixed
Seen by 8 customers so far
Similar issue to 1429 others
0 customers following this
Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman-mercyme started working on this issue
Aug 21st 9:24pm
GetHuman-mercyme indicated the issue is not fixed yet.
Aug 21st 10:28pm
GetHuman-mercyme indicated the issue is not fixed yet.
Aug 23rd 3:26pm
GetHuman-mercyme indicated the issue is not fixed yet.
Aug 28th 3:03am