I have a Samsung Smart TV. I can no longer get a sound from the Fox channel ** and it i...

GetHuman-edhuddle's Service or technical issues with Spectrum from March 2021

Help with my Spectrum issue
First: share to improve GetHuman-edhuddle's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-edhuddle may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman-edhuddle's own words
I have a Samsung Smart TV. I can no longer get a sound from the Fox channel ** and it is very low on local fox channel *. I have tried everything to no avail to get it to work. The sound and voices are clear and is working fine on all of the other channels. The volume controls and mute are all working on other networks and channels. Very puzzling, can you explain why this is happening and give me support to get it working correctly again.*Thanks for a reply.*Ed

GetHuman-edhuddle did not yet indicate what Spectrum should do to make this right.

How GetHuman-edhuddle fixed the problem

We are waiting for GetHuman-edhuddle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spectrum's attention and get better help faster. Tap below to get started.
Having Spectrum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Service or technical issues
Reported by GetHuman-edhuddle
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 2577 others
0 customers following this


GetHuman-edhuddle started working on this issue
Mar 19th 9:15pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies