My Account Number:*****************A few day ago I had a "plesure" speaking with your r...

GetHuman-alekseys's Complaint issue with Spectrum from June 2020

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The issue in GetHuman-alekseys's own words
My Account Number:*****************A few day ago I had a "plesure" speaking with your rep who tried to upsell or tried to make you keep yout cable.*Around one year ago I spoke with the same exact person. I was told for $** I could enjoy all basic channel.*Well, she forgot to mention that in order for mr to do that I would need AppleTV and Roku.*So, I had to pay for a services I could not recieve, am I right?*PLus, let me tell you, I have been with AT&T for almost ** years, loyalty, that is what you want.*I want to look at your reaction to that first.***Aleksey Svirid***** Black Diamond Dr*Beaumont, CA ******(***)***-*******Call me, email me, write me a letter but make it right!

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Spectrum

Complaint issue
Reported by GetHuman-alekseys
Jun 5th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2401 others
0 customers following this

Timeline

GetHuman-alekseys started working on this issue
Jun 5th 10:22pm
GetHuman-alekseys indicated the issue is not fixed yet.
Jun 5th 10:22pm
GetHuman-alekseys indicated the issue is not fixed yet.
Jun 5th 10:23pm

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