I have not kept my records from when we first got Spectrum, but it was about May...

GetHuman3770959's Lower My Bill issue with Spectrum from October 2019

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
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Ask for the loyalty department to discuss the best possible promotions available to you.
The issue in GetHuman3770959's own words
we are ** and ** on Social Security only and have trouble paying this bill.* Is there any discount available for seniors? ... I have not kept my records from when we first got Spectrum, but it was about May, ****. We got an introductory discount, but I don't remember just what our bill was in the beginning. It may have been less than $***. In **** you notified us that the promotional rate had expired and the bill went up by about $** per month. I have a bill here from Dec. **** where our bill was $***.**, it says we had a promotional discount of -$**. In April, ****, you said a promotional had expired, and our rate went up by almost $** again. It is now $***.**. Is this a mistake? Our account * is ********* under the name of Edward Walker.

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Spectrum

Lower My Bill issue
Reported by GetHuman3770959
Oct 15th, 2019 - 3 years ago
I have an issue with Spectrum too
Not resolved
Seen by 7 customers so far
Similar issue to 4026 others
0 customers following this

Timeline

GetHuman3770959 started working on this issue
Oct 15th, 2019 7:16pm
GetHuman3770959 indicated the issue is not fixed yet.
Oct 16th, 2019 6:45pm
GetHuman3770959 indicated the issue is not fixed yet.
Oct 17th, 2019 12:15am
GetHuman3770959 indicated the issue is not fixed yet.
Oct 19th, 2019 1:47pm

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