Before contacting them, items GetHuman-annz may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-annz's own words
My phone, land line, is not working. For two weeks, I can’t call out & no one can reach me. When they call my number all it does is ring forever for them, but I hear no ring at my house. I am elderly & depend on this phone-I’ve had this service forever. Used to be Verizon etc, keeps getting changed. My phone number is ***-***-****. I do not have cable service or internet with you. I don’t have a computer or cell phone. Contact my daughter at the email below. I am using her cell phone right now ***-***-****
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