I PURCHASE TV-EARS (FOR HEARING IMPAIRED) AND AM TRYING TO HOOK IT UP TO MY SONY TV, WH...

GetHuman6078698's customer service issue with Sony from May 2021

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The issue in GetHuman6078698's own words
I PURCHASE TV-EARS (FOR HEARING IMPAIRED) AND AM TRYING TO HOOK IT UP TO MY SONY TV, WHICH I PURCHASED ONLY A MONTH AND A HALF AGO FROM COSTCO. THE TV IS WALL MOUNTED. I CANNOT FIND THE DIGITAL AUDIO OUT PORT. MY TV MODEL IS: KD**X**CH. SERIAL NO. ********ON THE SIDE OF THE TV THERE ARE ONLY THREE USB PORTS, POWER CORD AND ONE PIN PLUG PORT.**TV-EARS SAYS IF THE SONY HAS BEEN SO RECENTLY PURCHASED IT DEFINITELY SHOULD HAVE A DIGITAL AUTIO OUT PORT. CAN YOU TELL ME WHERE THIS MIGHT BE? DOROTHY SCHAWK

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Sony

Customer service issue
Reported by GetHuman6078698
May 17th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1755 others
0 customers following this

Timeline

GetHuman6078698 started working on this issue
May 17th 3:29pm