After allowing updates on my Sony tv, hours later-it has a black screen and "sony". I...

GetHuman5567392's customer service issue with Sony from December 2020

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The issue in GetHuman5567392's own words
After allowing updates on my Sony tv, hours later-it has a black screen and "sony". I have unplugged it, waited and replugged and nothing changed. When using the remote, the sensor light flashes when I try to turn it off but that is all. I have manually turned the tv off from the side panel. It went off and came right back on. Now, I cannot turn it off even manually. I have held the power button down for * seconds but nothing changed.

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Customer service issue
Reported by GetHuman5567392
Dec 18th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 1881 others
0 customers following this


GetHuman5567392 started working on this issue
Dec 18th, 2020 9:34pm

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