Hello,*Customer support*I have a * yr sony xperia L* g*****It got lock after the Sim ca...
GetHuman1973360's customer service issue with Sony from January 2019
Help with my Sony issue
Next: our robot will wait on hold for GetHuman1973360 to get a Sony rep on the line!
Always use the GetHuman Phone tocall Sony. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1973360's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1973360 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman1973360's own words
Hello,*Customer support*I have a * yr sony xperia L* g*****It got lock after the Sim card was removed without turn off the phone,**Either that or because I changed service provider,*I have the pin number to unlock home screen,*But is not responding,*Is the correct pin,**It is like a sony security pin not sure,*It happens to me ones in mexico,*The store who selet to me fixed,*I not in mexico now**The creeket agent try to type the word sony but does no work,*It pop a message that after ** tryes iit will go to factory reset, and i will lose information and photos,* I bougt warranty,under my phone and name*I bought it in mexico,*Can you fixed or replaced,*Shoild i ship it to you,*I needed my contacts and my photos and videos ,and i like my phone,**My warranty celll phone*Is ********** usa,*And *************,*Please contac Laura Reyes at ************Thanks in advance,*Laura
GetHuman1973360 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman1973360 fixed the problem
We are waiting for GetHuman1973360 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.