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The issue in GetHuman1967427's own words
Sony Bravia XBR-**X***E purchased from Best Buy on June*, ****. Today the TV screen froze then went to pink and green horizontal lines. We called Sony customer support and were sent a link not related to our model and can't find a Sony service person near us to look to the TV. THE TV IS LESS THAN * YEARS OLD. I THINK SONY SOULD STAND BEHIND THEIR PRODUCT AT A PRICE OF ALMOST $****. *Please contact me to resolve this issue.*Linda Baker ***-***-****.
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