My snapchat two factor authentication was set on my old number (*************). I had t...

GetHuman5304616's Account Access issue with Snapchat from September 2020

Help with my Snapchat issue
First: share to improve GetHuman5304616's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5304616 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5304616's own words
My snapchat two factor authentication was set on my old number (*************). I had to delete my snapchat application because snaps were not loading, I tried to clear cache, restart the app, restart my phone and I tried everything. Lastly, I deleted the application to see if it will work, the problem is that I travelled to Spain last week and my number now is (*** *** *** ***), and when I tried to log in again, snapchat was sending a code to my old number (*************), and I can’t access it here in Spain because its a Jordanian phone number. I have the sim card of my Jordanian number but this will not help as I will not receive the code that snapchat sent through SMS, but my WhatsApp is still on my old number. So please Can you send me the verification code on my WhatsApp or do me whatever you can so I can log in back to my account. Please help me!!!!

GetHuman5304616 did not yet indicate what Snapchat should do to make this right.

How GetHuman5304616 fixed the problem

We are waiting for GetHuman5304616 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Account Access issue
Reported by GetHuman5304616
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 18829 others
0 customers following this

Timeline

GetHuman5304616 started working on this issue
Sep 27th, 2020 1:29am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians