My snapchat two factor authentication was set on my old number (*************). I had t...

GetHuman5304616's Account Access issue with Snapchat from September 2020

Help with my Snapchat issue
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Before contacting them, items GetHuman5304616 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5304616's own words
My snapchat two factor authentication was set on my old number (*************). I had to delete my snapchat application because snaps were not loading, I tried to clear cache, restart the app, restart my phone and I tried everything. Lastly, I deleted the application to see if it will work, the problem is that I travelled to Spain last week and my number now is (*** *** *** ***), and when I tried to log in again, snapchat was sending a code to my old number (*************), and I can’t access it here in Spain because its a Jordanian phone number. I have the sim card of my Jordanian number but this will not help as I will not receive the code that snapchat sent through SMS, but my WhatsApp is still on my old number. So please Can you send me the verification code on my WhatsApp or do me whatever you can so I can log in back to my account. Please help me!!!!

GetHuman5304616 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman5304616
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 18829 others
0 customers following this


GetHuman5304616 started working on this issue
Sep 27th, 2020 1:29am

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